Privacy policy


At Cranel Imaging we respect your right to privacy and we understand that, as a visitor to, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of, download files, request information, or subscribe to the Cranel Connection Newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on (and related Cranel Imaging sites) are always tailored to your current, designated preferences.

When you provide Cranel Imaging with your name (or alias), e-mail address, mailing address, or telephone number, and you "opt in," Cranel Imaging and Cranel Imaging representatives may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Cranel Imaging related information. ("Representatives" include Value Added Resellers and authorized training partners.) Cranel Imaging does not offer, or allow the selling of, any user-provided information to third parties.

Cranel Imaging respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Cranel Imaging or Cranel Imaging representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Cranel Imaging directly. As part of your preference flexibility, you'll always have the option to opt back in and have Cranel Imaging contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most Cranel Imaging web sites; however, you will not have access to areas that require personal identification.

Cranel Imaging also may utilize visitor log files (cookies) with our web site. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies include the number of times a user came to our site(s), and the paths they took to get there.

Cranel Imaging uses the data collected from web site visitor cookies in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our web site(s) and helps us identify potential navigation issues.

How Cranel Imaging will protect your personal information

Cranel Imaging will always protect the personal information that you share with us. Cranel Imaging stores information internally in a controlled, secure environment. If Cranel Imaging requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities.

Cranel Imaging may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

Contact Us

How to update your personal information and preferences
You can help Cranel Imaging maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Cranel Imaging, feel free to contact us at any time. Cranel Imaging Privacy contacts include:


Cranel Imaging
Attn: Marketing Communications Manager
8999 Gemini Parkway
Columbus, OH 43240

If you change your e-mail or postal address, please contact Cranel Imaging. In order to make the appropriate corrections, please include both your old and new address.